When my wife and I decided to downsize after 40 years of home ownership, we didn’t quite know how to proceed.  Luckily, we contacted Firefly and Colleen Sprague became our ally.  She was very supportive of what we wanted to do, but never gave us any indication of pressure.  We didn’t sign a contract right away as we needed time to be sure selling our home was what we really wanted to do.  When we did sign, Firefly was most professional from setting up showings to dealing with potential offers.  Colleen helped us to be patient and wait for the offer we wanted and intended to receive.  She handled our counteroffer and details very well with the buyer’s agent.  Now that we have moved, we feel very fortunate to have had the care and concern that Colleen and Firefly offered us.  In a stressful time, we feel very fortunate to have connected with Colleen because we knew from the start that she wanted the best for us.  We have suggested Firefly to others who are considering a move.