Heather was incredible every step of the way, always going above and beyond to guide us through the process and make sure we had all the essential information we needed before making any decisions.
Heather helped us buy our new home and sell our old home. She worked hard to get us the prices we wanted both times, and we had fantastic experiences because of her. She was incredible every step of the way, always going above and beyond to guide us through the process and make sure we had all the essential information we needed before making any decisions. She was very quick to respond to my emails and texts, and was so patient and helpful as we house hunted. I truly can’t recommend her enough! She’s the best!
Heather made the whole process worry free. Our house sold at a higher price thanks to Heather - she made closing this chapter of our lives more sweet.
From beautiful twilight photos, to staging that made our house feel more open and inviting, to indoor photos that showed the spaciousness of our home. Firefly did a great job showcasing our house. Heather made the whole process worry free. How much is our house worth? What updates should we make before we list? Heather guided us through all these decisions, recommended needed updates, and gave us confidence in our list price. She made sure we had our outdoor photos taken in the fall to show off our yard at its best, even though we were listing in the spring. She reassured us through the inspection process that everything would be fine and made it easy to work through the issues that arose at inspection. Our house sold at a higher price thanks to Heather – she made closing this chapter of our lives more sweet. Thank you!
WE LOVE THE NEW HOUSE
We love the new house, it already feels like home and we are so excited for all that is to come. We really appreciate all your help guiding us through it. You were a great partner to have on our side. We wish you all the best!
They both made my husband and I feel as though we were their top priority and their only clients.
Carrie Fisher & Amy Standal @ Firefly Realty in Tosa are the two best realtors I’ve ever worked with. They are both highly skilled, knowledgeable, dependable, honest, and trustworthy. They gave sound advice & guidance that was so incredibly valuable to us as rather “green” home buyers & first-time sellers. Absolute rockstar work is being done by these two powerhouses, and they deserve to be celebrated! Perhaps most importantly, they made themselves available to us and did whatever was needed during our home sale and purchase without us having to ask or wonder what was supposed to happen next. If there was ever an update to be shared, we knew within minutes. It is a true partnership with both of them by our side, and I can feel now much they care about their clients. They both want what’s best for us, and treated our home purchase/sale as though it were their own. They were there with us at any hour, day or night, and we never felt “in the dark” or uninformed about anything. The smallest details were kept in check every step of the way and we have the utmost confidence in these two. True experts in their field, in every sense of the word. I firmly believe that we would not have bought our dream house without Amy, or sold our house as quickly/easily without Carrie. Especially in this crazy market, the process of buying & selling a house can be stressful & a true rollercoaster, but because we had Carrie & Amy as our dream team, it could not possibly have been any more easy. They both made my husband and I feel as though we were their top priority and their only clients. We are so lucky to have Amy & Carrie in our corner and we endlessly recommend their services. I really could go on and on about how happy & grateful we are to have such a second-to-none team. In fact, every time I attempted to wrap up this review, I thought of another detail I could add about how amazing they are. The list goes on and on but I’ll leave it at this. THANK YOU team Firefly, from the bottom of our hearts.
Communicating timing so clearly and ASAP made all the difference in allowing us to manage this project and our busy lives.
“Kelley told us what was going to be involved, what we would need to do, and which things mattered most, and which things we could ignore. She was spot on in every case. Communicating timing so clearly and ASAP made all the difference in allowing us to manage this project and our busy lives. Kelley told us the advantages in this current market, and wasn’t pushy, but just laid out the facts plain and simple. Integrity: should be a given, along with the other things I didn’t go into detail on, but Kelley is a cut above the rest here. As I was sitting with her and she was communicating offers that were declined, people were asking her things she wasn’t supposed to disclose, and Kelley just matter of fact declined to answer in a firm tone. I remarked that people wouldn’t be asking if it wasn’t the case that others do disclose things. I really appreciated the fair and measured way that she conducts business.
Kelley is knowledgeable, communicative, responsive, and thankfully has the best sense of humor to ease those anxious home buying moments.
“It’s so reassuring to have an experienced agent by your side through the home buying process, especially in this crazy market! Kelley is knowledgeable, communicative, responsive, and thankfully has the best sense of humor to ease those anxious home buying moments. She provided helpful advice and guidance throughout our home search and we came away with a new home we love. We couldn’t have done it without her! “
She’s fierce, competitive, and exceptionally smart.
“We found ourselves in a tough spot, having to move on a very short deadline. We met Kelley and she hit the ground running. We became part of her family and she worked tirelessly for us. She’s fierce, competitive, and exceptionally smart. Kelley helped us find our dream home and buy it for the right price. She worked day and night to get the deal done. In the end, we got an amazing home, but even better, we made an amazing friend.”
" Provided the most warm caring experience possible."
“Honestly, Kelley went above and beyond and provided the most warm caring experience possible; she truly exceeded any expectations I had! “
We appreciated the insight she gave us into each house we viewed.
“We are inexperienced with house care and what makes a solid worthy house to purchase. Kelley was knowledgeable at every turn. We appreciated the insight she gave us into each house we viewed. Also, she had the ability to make us feel like her only clients and her most important clients. It made us feel confident and supported by her”.
We don't know if we'd have the keys in our hands today if it were not for her expertise, patience, and encouragement.
When we made the initial call to Firefly to see a home at the last-minute in Wauwatosa, we didn’t realize how this would turn out to be the best decision that we made in the first week of living in Wisconsin.
Kelley is the best realtor that we’ve ever worked with. You can tell that she sets incredible standards for the work that she does, and she’s confident in her abilities as a realtor. She was quickly responsive to any requests or questions we had – we always felt like our journey to find a home was important to her. The main reason we went with Firefly was because we knew Tosa was the dream place for us to be and Kelley gave us the knowledge and tools to make it a reality. She never sugar coated how tough the market was but was also honest and straight forward with how we could be the most competitive buyers in the price point we were working with. Can we also add how she’s such a lovely and pleasant person to be around?
We don’t know if we’d have the keys in our hands today if it were not for her expertise, patience, and encouragement. We love you, Kelley – and thanks, Firefly!
Anne helped our daughter navigate finding and buying her first home, so my husband and I valued Anne's experience as a realtor before we worked with her.
Anne helped our daughter navigate finding and buying her first home, so my husband and I valued Anne’s experience as a realtor before we worked with her. There are many accolades one can use to describe Anne – hardworking, patient, thorough, and a good listener are just a few. But I think what impressed us the most was how responsive Anne was. It established a level of comfort and trust that was indispensable as we searched for a home from out of state. We were never left handing or in doubt of the nuances surrounding purchasing a home in the current housing market. Highly recommend!
I'm confident she knows her trade and I trusted her suggestions.
I have never sold a home before so I have no comparisons to make. But Anne was always responsive and came to me when any prospective buyers had questions or offers. I’m confident she knows her trade and I trusted her suggestions.
Anne was great. This process couldn't have gone smoother.
Anne was great. This process couldn’t have gone smoother.
Anne has been such an asset from beginning to end.
It was such a pleasure to work with Anne and Firefly! Anne was recommended to us from friends, and working with her has made the home-buying process less intimidating, less stressful, and more enjoyable. Anne has been such an asset from beginning to end. As first-time homebuyers, we came to Anne with a general idea of what we were looking for in a house, but unsure of how to get to the finish line. Anne guided us through the home-buying process and was there to support us at every step. She was always available to answer questions, whether about the homes we were touring or how to make a competitive offer, and she provided her opinions and expertise when we needed advice. We are sad we will no longer be needing to work with such a wonderful person but we are also unbelievably grateful for the work she did to help us find a house we love. We would happily recommend her and the Firefly team to anyone looking to buy a house.
Throughout the whole process, Anne was calm, patient, not pushy at all, and seemed genuinely passionate about finding us the perfect home.
We chose Anne to help us find our new home in Wauwatosa. This was our first time purchasing a home, and we really did not know where to start. Anne was super helpful and educated us about the entire process. She kept us up to date on new listings, was very knowledgeable about the current Wauwatosa market, and was extremely prompt in responding to anything we reached out about. During showings, she guided us on what to look for (good or bad). After we received an accepted offer, she made sure we had all of the necessary paperwork filled out and steps completed before closing. Throughout the whole process, Anne was calm, patient, not pushy at all, and seemed genuinely passionate about finding us the perfect home. She helped makes this process so much less stressful, and we’d definitely work with her again in the future!
She provided insights and information that allowed us to make well informed decisions, then helped coordinate and push the deal over the finish line.
Anne was extremely knowledgeable and responsive through the entire process. I wouldn’t hesitate to recommend her to anyone looking to purchase a home. She provided insights and information that allowed us to make well informed decisions, then helped coordinate and push the deal over the finish line. We are thrilled with our purchase and our buying experience with Anne.
She communicated clearly and was always available to answer our questions and address our concerns.
Anne was an absolute pleasure to work with on the purchase of our new Tosa home. She was incredibly patient with us as we worked through the details of our home purchase. She communicated clearly and was always available to answer our questions and address our concerns. She was thorough and supportive of our decisions. Anne was also very helpful in providing us resources/recommendations for contractors after we bought the home. We couldn’t have asked for a better experience and without hesitation would highly recommend Anne!
Trish is incredibly knowable about Tosa, the market, and the process. I would recommend her to anyone who needs help selling, or buying a home in the area.
We listed our first home in Wauwatosa in the fall with a small real estate agency. In seven weeks, we had less than ten showings and one offer that fell through. We had already bought a new home and moved which only added stress to this process. We found Trish at Firefly and decided to make the switch. Our now vacant home was staged right away, rebranded, and given new life on the MLS. In one week, we had more than twenty showings and three offers to choose from. We accepted an offer for above asking price. The closing was done in three weeks and Trish was an expert every step of the way.
Trish turned our terrible situation around like we could not have imagined. She is incredibly knowable about Tosa, the market, and the process. I would recommend her to anyone who needs help selling, or buying a home in the area.
Carrie thought of everything to make this experience as easy as possible. We've never had a better experience with a realtor!
Firefly included the professional staging and photographs as part of working with them. This was extremely helpful in presenting my mom’s condo in it’s best light. And Carrie thought of everything to make this experience as easy as possible. We’ve never had a better experience with a realtor! She was amazing!
Carrie provided the best experience of any real estate agent in my 50 years of buying both residential and commercial properties.
Carrie provided the best experience of any real estate agent in my 50 years of buying both residential and commercial properties. Her guidance and follow up was outstanding!