Joe Gleesing's Success Stories

I LOVED Amy! She was so supportive and helpful from the day we met her until the day we signed our paperwork and are now home owners! I could not have imagined a better realtor! I was extremely happy with every step of our home-buying process. My husband and I felt very cared for, and Amy answered all of our questions, no matter how small, at any time-day or night! Amy went above and beyond to help us find our new home! I also loved the gift of the turkey that we used for Thanksgiving, and the special gift at our closing. Really and truly, we are so grateful for Amy’s services and hope she can help any friends we have in their home-buying needs!

We were so fortunate to be able to work with Brooke to purchase our first home. She made the entire process incredibly easy and made sure all our questions were answered. She was with us every step of the way…even after the sale when we had issues with our new home. She continuously went above and beyond. We look forward to making future home sales and purchases with Brooke and we refer her to as many people as we can.

We have used Firefly for 2 purchases and a challenging sale.  Doug and Colleen were professional,  honest and cared about the outcome for our family.  Their responsiveness is second to none and their market knowledge of the area and industry can’t be beat.  We have referred Firefly to countless friends and family with the utmost confidence.

We interviewed 4 realtors before selecting Firefly and knew immediately that Colleen was the realtor for us.  She was friendly, business-like and professional every step of the way, and there were some bumps in the road to navigate.  She was always available for a thoughtful answer to our questions via calls or texts, and had great suggestions for preparing our home for photos and showings.  My husband and I feel she understands the stress involved in a move, and worked to help smooth the path forward to a successful closing.  We highly recommend Firefly to anyone considering a move.

My husband and I needed to make the difficult decision in February of this year to leave the home we loved in Wauwatosa after accepting a new employment opportunity in Texas. We knew it would be critical that we work with a specialist in the Wauwatosa market, and someone savvy enough to understand the real estate market in a tough economy. As long time residents of Wauwatosa, we had known of Colleen as a member of our community, and her stellar reputation and expertise as a realtor. After interviewing Colleen and other realtors, it was an easy decision to select Colleen to represent us in our home sale. She understood exactly what we needed, and she guided us skillfully and efficiently through the process of preparing, marketing, and showing our home, to reviewing buyer offers and finalizing the sale transaction. Colleen performed brilliantly through every phase. She is a trusted advisor – sincere and straight forward, who understands every aspect of a real estate transaction and can navigate through a sometimes complicated process that can have many surprises.

We have nothing but the highest regard for both Colleen and Doug. Their experience and professionalism is unsurpassed, they work tirelessly for their clients, they are wonderful people and they are a delight to work with. They understand it can be a confusing process and stressful time for the seller, and their guidance and compassion for us throughout the entire process was incredible. They are pros and we will highly recommend them to anyone who needs to align themselves with the best in the business. We were so fortunate to have worked with Colleen, and you will be fortunate to have either of them represent you in the purchase or sale of your home. You will receive nothing but the best service.

It was both an pleasure and an honor to work with Colleen and the Firefly team. In the midst of a cross-country move with two small children, Colleen’s expertise and attention to detail made the selling of our home a seamless process. She took the stress of selling a home off our plate, so we could focus on all the other moving parts of relocating. From the first time we met Colleen to the closing of our home, Colleen responded quickly to our questions/concerns and was on top of every deadline and correspondence. We witnessed that at every turn, Colleen was truly looking out for our needs, holding our dreams close, and representing us with the utmost professionalism, and integrity. Thank you Colleen and Firefly!

Dear Doug and Colleen Sprague:

We are writing to you about your daughter and colleague, Katie Sprague. We are sure you hear this all the time, but we wanted to take the time to tell you again how wonderful she is.

From our first meeting until after the close of our house, Katie showed timeliness, diligence and great organizational skills, which made us feel so comfortable to have her selling our house for us. Her professional, upbeat attitude and true passion for customer service is evident in all she does. Truly, she is one of the nicest people we have ever met! She has gone above and beyond several times on our behalf and we have truly been privileged to have her as our realtor.

We just wanted to highlight some of our favorite things about her hard work and dedication to be more specific. Katie picked up any paperwork she needed right from our house, we never had to meet her or drop anything off. She texted, called or emailed almost every day to help us keep updated. On top of that, she got back to any questions we had in no more than an hour…ever! Even late at night!! She explained lien waivers and disclosures to us in ways we could understand which made us feel more at ease. Finally, when I left some sentimental jewelry in our house, she was so kind and helped work with the buyers to help me get it back- even though it was a week after we closed!

We feel so blessed to have had such a stellar experience selling our house. We know that this occurred because we chose to have a Firefly Real Estate sign in our front yard with Katie Sprague’s name on it. Please pass this letter to Katie and thank you both for raising such a great daughter! In our opinion, she is a great asset to your company! We will continue to recommend Firefly and Katie to all our Tosa friends.

My wife and I consider ourselves incredibly lucky to have had Kyle Sprague as our Realtor. Through the entire process he was thoughtful and personable; an expert at conveying our wants and requests to the seller’s realtor. During an intense series of negotiations he was our advocate, not just in meaning, but in application, he was always there for us. We are now happily living in or dream home thanks to Kyle. We highly recommend choosing Kyle and the team at Firefly to anyone buying a home. He is the absolute best!