Mallory Smith's Success Stories

Mallory was extremely knowledgeable and helpful! She gave us step by step suggestions and recommendations to help us get our dream house. She guided us through all the things we should know about this competitive market and what to look out for when viewing and inspecting homes. Could not ask for a better experience! Would recommend her to anyone! Thanks again to Mallory!

Mallory was extremely professional, friendly, and responsive from first introduction through closing- no exaggeration to say the most professional person I have worked with in years. She communicates clearly, lays out expectations, and carefully tracks all the details. While I know she has other clients, I felt like her only client in how she was able to accommodate appointment requests and other meetings during the buying process. Mallory also made me feel cared for on a personal level, always warm, helpful, and thoughtful. I had felt nervous going into this process not knowing the in’s and out’s of home buying, and Mallory quickly alleviated that with her expertise and calm guidance along the journey. HIGHLY recommend working with her as you’ll be in excellent hands every step of the way.

Mallory was SO excellent. She was well informed, thoughtful, strategic, and so patient in guiding us through the home buying and selling process, and the many emotions that come along with it. I joked several times she was almost our therapist navigating us through the ups and downs of the process. Couldn’t be happier with the whole process, really appreciated the extra details put in by Firefly & Mallory.

Mallory was so wonderful. She did a great job walking us through the property and explaining things to look for and things to make sure we think about when writing an offer. She was very helpful with the offer writing process and explained anything that we had questions about. The process was so enjoyable! After writing the offer (and having it accepted!), Mallory continued to answer any questions along the way. She always had answers for us and was always available to talk. I don’t think we plan on buying another house anytime soon, be we would pick Firefly and Mallory again if we do!

Extremely knowledgeable, professional, friendly, and made us feel like we were in good hands every step of the way. Communication the ENTIRE process was exceptional- from quick follow up after meetings, to simple preparation and timeline emails, to setting up staging, walking us through the listing weekend, all the way to closing. We are so happy we went with Firefly and would highly recommend Mallory to anyone!

We were purchasing a Milwaukee downtown condo for our son but doing it from out of state. Mallory Smith did a fantastic job of showings us various units via FaceTime with our son present in WI. We would have felt very uncomfortable making this large a purchase without being onsite, but Mallory put us at ease as I knew she was looking out for us. She also was great as an intermediary between our mortgage company and the local closing firm. I whole heartedly recommend Mallory Smith and Firefly Real Estate.

Mallory is (was) absolutely top-notch and we’ve dealt with real estate agents previously, none even close to Mallory’s abilities and hard work! Detailed, highly attentive to our needs, timely responses to our never-ending questions, exceedingly helpful suggestions, great ideas on staging, prompt sending of all paperwork, always available and exceptionally considerate. Delightful person with whom to work!

Mallory was a pleasure to work with from start to finish. She went above and beyond and was there with us every step of the way! She was extremely responsive, insightful, and professional. Mallory represented us on both the sale of our existing house, as well as the purchase of our new home. She’s got a great network of contractors, and representatives should you need a solid referral for virtually anything. We would definitely recommend her, and will us her again should we decide to ever buy/sell again!