Joe Gleesing's Success Stories

The selling of our home was a somewhat sudden, and quite stressful experience, including moving our family halfway across the country. From our initial meeting with Katie to the remarkably beautiful staging, to the flawless (and speedy!) sale of our home, the Firefly team has been spot on professional, helpful, and insightful. Every question and concern was answered by Katie…and believe me, there were many! Given that my husband had already moved to start his new job, I truly felt like Katie was teammate on the Wisconsin end throughout the entire transaction. We cannot thank the Firefly team, and especially Katie, enough and would happily recommend them to anyone considering buying or selling in the area!

Katie was an excellent Realtor. She made the entire experience of selling our house as stress-free as possible. She was immediately available whenever we had questions or concerns, and was always very clearly acting in our best interest and advocating for us. We appreciate everything she did to help us sell our house and would recommend her in a heartbeat to anyone looking for a Realtor!

Selling a home always has its share of drama and emotions, in addition to the hard work that simply can’t be avoided. Having Brooke and the Firefly Team at our side for the inevitable surprises was immensely helpful. We knew that we were in experienced hands. I’d highly recommend Brooke to anyone needing to sell their home!

As first time homebuyers, my fiance and I couldn’t have asked for a better Realtor than Dan Ludwig. Dan guided us through what could have been a stressful process with ease and made it a lot of fun. He was very responsive to all forms of communication and knew the answer to each of our questions. Furthermore, with his experience as an appraiser and knowledge of selling homes, Dan was quick to point out which items could lead to problems down the road and what could be easily fixed during our home walkthroughs. In addition to the knowledge, expertise, and responsiveness, Dan got to know our preferences and what exactly we were looking for. He took the time to send us home listings and give suggestions, rather than simply facilitating the transaction. Overall, I would recommend Dan to anyone looking to buy or sell a home.

We are VERY satisfied with Katie and with Firefly. Katie was so thorough and conscientious and made sure every last detail was taken care of. We are VERY satisfied with Katie and Firefly. She was so friendly and kind and respectful in walking us through this whole process. We really enjoyed working with her. Katie and Firefly made the experience of selling our house virtually painless. Thank you!

We cannot imagine how we would have succeeded in our purchase without his genuine efforts. His responsiveness and guidance through the whole process was beyond our expectations. He was very pleasant to work with. He always contacted us promptly the day we called or e-mailed. We could never trust anybody the way we trust Doug.

Being lifelong residents of Milwaukee and Wauwatosa, we weren’t really sure that we “needed” a Realtor for buying our next home in Wauwatosa and we weren’t very happy with the Realtor we had used to buy our first home. We met Doug at an open house and were immediately impressed by his honesty and knowledge of the Wauwatosa real estate market. Doug really listened to what we wanted in a house and a neighborhood and I felt he really understood our needs. He kept in touch via e-mail and sent us listings before we would have been able to see them on our own. He gave us just the right amount of room to explore houses on our own, yet he was always there when we needed him to make an appointment and make an offer. working with Colleen to sell our home was icing on the cake-she was sensitive to our needs and a delight to work with.

For most, the process of buying a home can be intimidating.  Most of us do not come to the process with a background in real estate, and when we find a home, there are many questions.  Is this home located in a good neighborhood?  How do I know I can trust the home inspection?  What is this home’s resale value?  How are the area schools?  What sets Doug Sprague apart from all other brokers is the time and effort he invests in answering your questions and making you feel comfortable at all stages of the home buying process.  Doug’s knowledge of the Milwaukee-area real estate market is unparalleled.  We trust and recommend Doug and Firefly implicitly.

We recently bought a house in Wauwatosa and had the pleasure of working with Doug Sprague.  We had a wonderful buying experience and would highly recommend Firefly Real Estate to anyone looking to buy or sell a home.  Doug was very knowledgeable both about all of the different areas of Wauwatosa and also about the details that go into purchasing a home.  As a start to our home-buying process, Doug listened to our wish list; and before we made our final decision, he made sure we had the opportunity to see a variety of houses.  Prior to making our purchase, he made sure that we were confident in our final decision.  We were confident in his expertise, pleased with the way that he returned our calls; and as a final bonus to our buying experience, his sense of humor made the process very enjoyable.

When it was finally time to purchase my first home there was no question as to who I was going to work with for the largest purchase of my life, Katie Wakefield! I met Katie almost 10 years ago. We share a passion for coaching Special Olympic soccer and each Spring I look forward to coaching with her. I knew I could trust her to guide me through the process of home ownership because Katie cares about people and her community. When I was sure there would never be a house on the market that would fit in my budget with all my wants and needs she was there to ensure me that it would happen, and she was right! I will never forget the day she (yep! she personally, not an email blast) sent me the listing for my home. It was everything I was hoping to find and more and she knew it. Her personal touch and attention to detail is hard to find and I just love how she shares in your excitement when it all starts to come together. Katie is an expert in her filed. If you are looking for a Realtor, stop, because you have found her.

I LOVED Amy! She was so supportive and helpful from the day we met her until the day we signed our paperwork and are now home owners! I could not have imagined a better realtor! I was extremely happy with every step of our home-buying process. My husband and I felt very cared for, and Amy answered all of our questions, no matter how small, at any time-day or night! Amy went above and beyond to help us find our new home! I also loved the gift of the turkey that we used for Thanksgiving, and the special gift at our closing. Really and truly, we are so grateful for Amy’s services and hope she can help any friends we have in their home-buying needs!

We were so fortunate to be able to work with Brooke to purchase our first home. She made the entire process incredibly easy and made sure all our questions were answered. She was with us every step of the way…even after the sale when we had issues with our new home. She continuously went above and beyond. We look forward to making future home sales and purchases with Brooke and we refer her to as many people as we can.

We have used Firefly for 2 purchases and a challenging sale.  Doug and Colleen were professional,  honest and cared about the outcome for our family.  Their responsiveness is second to none and their market knowledge of the area and industry can’t be beat.  We have referred Firefly to countless friends and family with the utmost confidence.

We interviewed 4 realtors before selecting Firefly and knew immediately that Colleen was the realtor for us.  She was friendly, business-like and professional every step of the way, and there were some bumps in the road to navigate.  She was always available for a thoughtful answer to our questions via calls or texts, and had great suggestions for preparing our home for photos and showings.  My husband and I feel she understands the stress involved in a move, and worked to help smooth the path forward to a successful closing.  We highly recommend Firefly to anyone considering a move.

My husband and I needed to make the difficult decision in February of this year to leave the home we loved in Wauwatosa after accepting a new employment opportunity in Texas. We knew it would be critical that we work with a specialist in the Wauwatosa market, and someone savvy enough to understand the real estate market in a tough economy. As long time residents of Wauwatosa, we had known of Colleen as a member of our community, and her stellar reputation and expertise as a realtor. After interviewing Colleen and other realtors, it was an easy decision to select Colleen to represent us in our home sale. She understood exactly what we needed, and she guided us skillfully and efficiently through the process of preparing, marketing, and showing our home, to reviewing buyer offers and finalizing the sale transaction. Colleen performed brilliantly through every phase. She is a trusted advisor – sincere and straight forward, who understands every aspect of a real estate transaction and can navigate through a sometimes complicated process that can have many surprises.

We have nothing but the highest regard for both Colleen and Doug. Their experience and professionalism is unsurpassed, they work tirelessly for their clients, they are wonderful people and they are a delight to work with. They understand it can be a confusing process and stressful time for the seller, and their guidance and compassion for us throughout the entire process was incredible. They are pros and we will highly recommend them to anyone who needs to align themselves with the best in the business. We were so fortunate to have worked with Colleen, and you will be fortunate to have either of them represent you in the purchase or sale of your home. You will receive nothing but the best service.

It was both an pleasure and an honor to work with Colleen and the Firefly team. In the midst of a cross-country move with two small children, Colleen’s expertise and attention to detail made the selling of our home a seamless process. She took the stress of selling a home off our plate, so we could focus on all the other moving parts of relocating. From the first time we met Colleen to the closing of our home, Colleen responded quickly to our questions/concerns and was on top of every deadline and correspondence. We witnessed that at every turn, Colleen was truly looking out for our needs, holding our dreams close, and representing us with the utmost professionalism, and integrity. Thank you Colleen and Firefly!

Dear Doug and Colleen Sprague:

We are writing to you about your daughter and colleague, Katie Sprague. We are sure you hear this all the time, but we wanted to take the time to tell you again how wonderful she is.

From our first meeting until after the close of our house, Katie showed timeliness, diligence and great organizational skills, which made us feel so comfortable to have her selling our house for us. Her professional, upbeat attitude and true passion for customer service is evident in all she does. Truly, she is one of the nicest people we have ever met! She has gone above and beyond several times on our behalf and we have truly been privileged to have her as our realtor.

We just wanted to highlight some of our favorite things about her hard work and dedication to be more specific. Katie picked up any paperwork she needed right from our house, we never had to meet her or drop anything off. She texted, called or emailed almost every day to help us keep updated. On top of that, she got back to any questions we had in no more than an hour…ever! Even late at night!! She explained lien waivers and disclosures to us in ways we could understand which made us feel more at ease. Finally, when I left some sentimental jewelry in our house, she was so kind and helped work with the buyers to help me get it back- even though it was a week after we closed!

We feel so blessed to have had such a stellar experience selling our house. We know that this occurred because we chose to have a Firefly Real Estate sign in our front yard with Katie Sprague’s name on it. Please pass this letter to Katie and thank you both for raising such a great daughter! In our opinion, she is a great asset to your company! We will continue to recommend Firefly and Katie to all our Tosa friends.

My wife and I consider ourselves incredibly lucky to have had Kyle Sprague as our Realtor. Through the entire process he was thoughtful and personable; an expert at conveying our wants and requests to the seller’s realtor. During an intense series of negotiations he was our advocate, not just in meaning, but in application, he was always there for us. We are now happily living in or dream home thanks to Kyle. We highly recommend choosing Kyle and the team at Firefly to anyone buying a home. He is the absolute best!